Monthly IT Support Plans

Project details

  • Product: Monthly IT Support and Maintenance packages
  • Summary: Computer and Server support agreements for business continuity
  • Benefits:
  • : Peace of mind
  • : Efficient response times to IT issues
  • : Business continuity
  • : Insurance
  • : Regular maintenance and support of equipment
  • : Outsourcing is inexpensive
  • : Future proofing
  • : Reliability

PRODUCT: Monthly IT Support and Maintenance packages

SUMMARY: Computer and Server support agreements for business continuity

BENEFITS:

Peace of mind

Efficient response times to IT issues

Business continuity

Insurance

Regular maintenance and support of equipment

Outsourcing is inexpensive

Future proofing

Reliability

Outsourcing your IT is not a new concept, however, it is still the most cost effective and efficient way of keeping your business running and maintaining its equipment. It’s a much better solution to directly employing an IT technician. As such, at CAMBITION we have fine tuned our monthly contractual IT Support agreements for businesses to make them the most efficient and cost effective solutions for companies of all sizes ranging from one man bands to medium enterprises.

Monthly Support agreements typically include free remote support, phone support, email support and consultation. However, sometimes this is not quite enough and a monthly onsite visit can be required to facilitate the business continuity for a company. Typically a monthly site visit will be pre-booked each month/week and organised where one of CAMBITION’s engineers will attend the customers site to review any and all technical challenges the users may be having, along with performing standard housekeeping tasks. This is more like insurance for that day where a companies IT falls apart and you need someone there to fix the problems. CAMBITION’s standardised monthly Support Plans –

Remote only

Small Business

Medium enterprise

Fully Bespoke

 

Our contractual SLA’s are to respond via email, remote access or phone as soon as physically possible, and our on-site visit SLA is next business day, however we are usually there same day. We have always responded to tasks at this level as it is our duty and mantra to give a very high level of customer service and care. We have always worked to this ethos and will continue to as we understand the businesses keen ambition to keep this mantra at Cambition.

Drop us a message below with your IT support requirements, or give us a call today to see how a CAMBITION monthly IT support plan could benefit you and your business – 01223 656156