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Benefits of monthly IT support

Peace of mind
Efficient response times to IT issues
Business continuity
Insurance
Regular maintenance and support of equipment
Outsourcing is inexpensive
Future proofing
Reliability

To learn more about the particular benefits that this service offering could provide for your business, please contact the CAMBITION team directly.

Overview

Outsourcing Vs. In-house

Outsourcing your IT is not a new concept, however, it is still the most cost-effective and efficient way of keeping your business running and maintaining its equipment. It’s much better than directly employing an IT technician. As such, at CAMBITION we have fine-tuned our monthly contractual IT Support agreements for businesses to make them the most efficient and cost-effective solutions for companies of all sizes ranging from one man bands to medium enterprises.

 

What does monthly IT support offer?

Monthly Support agreements typically include free remote support, phone support, email support and consultation. However, sometimes this is not quite enough and a monthly onsite visit can be required to facilitate the business continuity for a company. Typically a monthly site visit will be pre-booked each month/week and organised where one of CAMBITION’s engineers will attend the customer's site to review any and all technical challenges the users may be having, along with performing standard housekeeping tasks. This is more like insurance for that day where a company's IT falls apart and you need someone there to fix the problems. CAMBITION’s standardised monthly Support Plans –

Remote only

Small Business

Medium enterprise

Fully Bespoke

 

Our contractual SLA’s are to respond via email, remote access or phone as soon as physically possible, and our on-site visit SLA is next business day, however, we are usually there the same day. It is our duty and mantra to give our customers a very high level of service and care. We work to this ethos and will continue to do so. 

Drop us a message below with your IT support requirements, or give us a call today to see how a CAMBITION monthly IT support plan could benefit you and your business – 01223 656156

Superior surfaces

I have worked with Cambition for over 5 years now for websites and IT services and have found them to be not only very professional and helpful in their approach but also they have an attitude of thinking about the best approach for your business – by this I mean they are not a “one size fits all” company they are more bespoke in their recommendations and outlook – definitely a company who look outside the box and know what else is going on in the industry of IT” – or should it be “IoT”

Superior surfaces
Sales/Marketing director / Superior surfaces

JTC Environmental

CAMBITION developed the branding, printed marketing materials and website for JTC Environmental that had a ‘wow’ factor. Furthermore, they proactively assisted us with the establishment of our office IT systems, communications, support and hardware, ready to build our business from a great launching point.

JTC Environmental
Manager / JTC Environmental

Synthonix

CAMBITION receptively and swiftly understood the very different branding, marketing and e-commerce website requirements of the Chemistry Industry in which Synthonix operates, allowing me to utilise the CAMBITION design and marketing skill-set as almost an extension of my own in-house team. Indeed, the whole process was thorough and well executed, with particular emphasis on the e-commerce website expansion, where certain challenges were identified and overcome in an agile manner, with the outcome being a better and more efficient solution than before. I am really pleased with the outcome of the Synthonix brand evolution and website e-commerce project and have already…

Synthonix
Marketing Director / Synthonix inc

Hoopla hr

CAMBITION assisted me with every aspect of my business guidance challenge when creating hoopla hr. They clearly understood my needs and helped me target my business concept with robust and effective guidance that has truly enabled the launch of my new business, in the best possible way. I am elated with CAMBITION’s intuitive, professional and supportive abilities, having already recommended them to some of my own business connections, they continue to deliver to exceptional standards and always deliver within the given time-scales.

Hoopla hr design
Managing Director / Hoopla Hr Ltd

Wineplus

CAMBITION function as our Pseudo IT department… but friendlier and more responsive (LOL). They’re just an email or phone call away and the solution is installed or the problem fixed. Since starting with CAMBITION they have streamlined our internal network, fixed our Server challenges and put Winplus on a great platform for our business to progress. CAMBITION are great value all round.

Winplus Europe

ETS

The CAMBITION team are essentially an extension of my in-house employees, pro-actively assisting with technical problems and acting as the ‘go-to’ solution in cases of IT issues. CAMBITION offer a 24/7 365 approach to support, meaning that ETS can efficiently and effectively expand our business into new and exciting directions, safe in the knowledge that we are holistically supported by a trusted partner. I would have no hesitation in recommending CAMBITION. We are elated with their services and look forward to continuing our long term relationship with them in the future.

ETS
Managing Director / ETS Group
 
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